Refund Policy

Every piece is made to order, so we do not accept returns for change of mind.

If your print arrives damaged, defective, or wrong, we will fix it. Email hello@naveart.com within 30 days of delivery with your order number and photographs of the problem, including the packaging if it was damaged in transit. We will remake and reship the piece, or refund it in full, whichever you prefer.

There is nothing to send back. Keep the damaged piece.

See Returns for the same policy in full.

Refunds are issued within five business days of us confirming the problem, and reach your original payment method on your bank's own schedule, usually within another five to ten.